At Missouri Farm Bureau Insurance, we believe in protecting what matters most - our members, their property, and their peace of mind. With a deep commitment to service, integrity, and local communities, we’ve built a reputation for trusted insurance solutions across Missouri. Join a team where your work has purpose, and your professional growth is supported every step of the way.
What You’ll Do:
As a Claims Representative at the Introductory, Intermediate or Senior level, you’ll handle complex property claims. Your responsibilities will include:
Conducting thorough field investigations to assess damage and determine liability.
Conducts on-site field investigation and assessment of reported claims as needed and assigned.
Evaluating coverage, collecting evidence, and preparing detailed documentation.
Negotiating settlements with claimants, policyholders, attorneys, and other involved parties.
Managing reserves and making settlement decisions within assigned authority.
Coordinating with vendors, engineers, legal counsel, and recovery specialists.
Supporting subrogation efforts and responding to storm and catastrophe events.
Providing exceptional customer service and serving as a resource for junior adjusters.
What You Bring:
A strong sense of accountability and the ability to work independently.
Exceptional analytical, negotiation, and communication skills.
Commitment to professionalism and customer service excellence.
Proficiency with claims systems and the ability to manage multiple priorities.
A desire to be part of a collaborative team that values trust and integrity.
Requirements to Succeed:
Introductory Level:
Bachelor’s degree (or equivalent work experience).
Intermediate Level:
Bachelor’s degree (or equivalent work experience).
3+ years of complex multi-line or discipline-specific claims experience.
Completion of AIC Core Courses, or 4+ years of experience as a substitute.
Senior Level:
Bachelor’s degree (or equivalent work experience).
6+ years of complex claims experience.
Completion of full AIC designation, or 8+ years of experience as a substitute.
Additional Requirements:
Valid Missouri Driver's License.
Willingness to travel for field investigations and catastrophe response.
Ability to work in varied environmental conditions, including outdoor and hazardous sites.
Join Us:
Missouri Farm Bureau Insurance offers a supportive, mission-driven workplace with opportunities to grow your career while making a meaningful difference. If you’re an experienced claims professional who thrives on problem-solving and helping others, we encourage you to apply today.
