Talent Development Specialist Claims

Location:
MOFB Home Office

Address:
Jefferson City, MO

Company:
MOFB Services

Organization:
HR Unit

Requisition ID:
2025-096

Job Type:
Full-Time

Posting Date:
08/18/2025

About Missouri Farm Bureau Insurance:

At Missouri Farm Bureau Insurance, we’re more than just an insurance provider - we’re a trusted partner to families, farms, and businesses across Missouri. For over 70 years, we’ve been protecting what matters most to our members with personalized service and a deep commitment to our communities. Rooted in values of integrity, dedication, and excellence, we empower our employees to make a difference every day.

Are you a skilled claims professional with a passion for training and coaching others? Missouri Farm Bureau Insurance, as part of the Human Resources Team is seeking a Talent Development Specialist to lead impactful learning initiatives that elevate the performance and service of our claims team. This role is a key partner in improving employee capabilities and delivering excellent claims service across Missouri.

What You’ll Do:

Design, present, and refine training programs and materials for claims professionals.
Train new and existing staff on systems, best practices, and third-party tools (Xactimate, QCS, ISO, Plnar, Mitchell).
Partner with leadership to identify training needs, implement coaching strategies, and improve operational outcomes.
Conduct audits, support catastrophe response, and provide expertise in claims processes and compliance.
Facilitate engaging presentations, track training effectiveness, and implement process improvements.
Create guidelines and manuals to standardize claims handling practices and enhance service delivery.
Attend and participate in legal proceedings and claims-related events as needed.
Travel statewide, including overnight stays (requires a Valid Missouri Driver’s License).

What You Bring:

For Talent Development Specialist:

Bachelor’s degree (or equivalent experience).
Minimum 5 years of experience in training and development.
Some insurance claims handling preferred but not required.
Demonstrated leadership in training, coaching, and continuous improvement.

Why Missouri Farm Bureau?

At Missouri Farm Bureau, we’re committed to excellence in service and the professional development of our employees. Join a respected organization where your contributions help shape the future of claims service and employee success.